Privacy Policy

Privacy Policy

This Privacy Policy is designed to comply with UK GDPR and the Data Protection Act 2018. Since Up Top Scaffolding operates in the construction sector, this draft includes specific mentions of site visits, contact forms, and safety-related data.


Privacy Policy

Last Updated: January 2026

At Up Top Scaffolding, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website or use our services, how we use it, and how we keep it secure.

1. Who We Are

Up Top Scaffolding is a residential and commercial scaffolding specialist based in Dorset. For the purpose of data protection laws, we are the “Data Controller.”

2. Information We Collect

We may collect and process the following data about you:

  • Contact Information: Name, email address, phone number, and site address provided when you request a quote or contact us.

  • Project Details: Information regarding your property or construction project required to provide an accurate scaffolding design and quote.

  • Technical Data: Your IP address, browser type, and usage patterns when you visit our website (via cookies).

  • Communications: A record of any correspondence if you contact us.

3. How We Use Your Information

We use your information to:

  • Provide you with quotes and professional scaffolding services.

  • Carry out our obligations arising from any contracts entered into between you and us (e.g., site inspections, erection, and dismantling).

  • Ensure site safety and compliance with health and safety regulations.

  • Send you administrative information, such as invoices or schedule updates.

  • Improve our website and customer service experience.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual Necessity: To provide the services you have requested.

  • Legitimate Interests: To respond to enquiries and manage our business effectively.

  • Legal Obligation: To comply with UK health and safety laws and tax regulations.

5. Data Sharing

We do not sell or rent your data to third parties. We may share your information with:

  • Sub-contractors or Partners: Only where necessary to complete your project (e.g., structural engineers for bespoke designs).

  • Regulatory Bodies: If required by law or to protect the safety of our staff and the public.

  • Service Providers: Such as IT hosting or email platforms that help run our business.

6. Data Security

We take security seriously and implement appropriate technical and organisational measures to prevent the loss, misuse, or alteration of your personal information. Access to your data is limited to employees and contractors who need it to perform their jobs.

7. How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6–7 years for tax and contract purposes).

8. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of the data we hold about you.

  • Request that we correct any inaccurate information.

  • Request that we delete your data (subject to legal obligations).

  • Object to or restrict the processing of your data.

To exercise these rights, please contact us at scaffolding@uptoproofing.co.uk.

9. Cookies

Our website uses cookies to distinguish you from other users and improve your browsing experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

10. Changes to This Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes.


Contact Us If you have any questions regarding this policy or our privacy practices, please contact: Up Top Scaffolding Email: scaffolding@uptoproofing.co.uk Phone: 01202 287857